Troubleshooting

Troubleshooting Articles (newest at top)

• Enabling extended logging for MettleCI Workbench
• MettleCI CLI produces ‘Failed to connect to host’ error
• Unit Test reports ‘Invalid Decimal values are not supported by MCI Unit Testing’
• Can’t upload a license file to the MettleCI Setup Wizard
• How do we remove trailing CTRL+M characters from our files in Git?
• Workbench login error ‘The URL is incorrect or is not trusted’
• Configuring Workbench for HTTPS Git authentication causes “could not connect to server” at workbench user login
• 🔒 Troubleshooting Template
• MettleCI CLI throws error ‘java.lang.OutOfMemoryError: Java heap space’
• MettleCI CLI produces error of the form ‘Cannot run program “XXX”’
• MettleCI: Configuring Unit Testing for Grid Toolkit
• MettleCI CLI: Problems with Broken istool
• The MettleCI Service doesn’t automatically start after a reboot
• Gitlab produces Let’s Encrypt error when configuring HTTPS access
• Workbench exception “The following certificate could not be verified”
• MettleCI CLI warns “‘ds.client.path’ not configured, assuming DataStage client is available on system PATH”
• MettleCI CLI produces error ‘The SSL certificate must have previously been accepted in order to connect’
• The Workbench is unreachable, or the Workbench service won’t start
• QualityStage Rulesets Ignore Incremental Compilation
• 🔒Jenkins Agent failed to load agent.jnlp
• Erroneous “failed to execute” reported when running unit tests
• No permission to install the DataStage Designer MettleCI menu items
• A Workbench update doesn’t appear to have installed
• Enabling debug logging for MettleCI CLI
• Jira displays error about Workbench ‘not registered as a Consumer’ when registering application
• Bamboo Agent produces chcp or -107374 errors
• Jenkins Pipeline produces No such DSL method 'findFiles' error
• Build Pipeline SFTP operations fail due to DataStage Engine name
• Receiving a ‘not authorized’ message when trying to connect to Git repository.
• Workbench commit failed with java.lang.ArrayIndexOutOfBoundsException
• Workbench throwing java.net.BindException: Address already in use exception
• The mettleci datastage create-project command fails
• Some MettleCI Command Line options are being ignored on Windows
• Workbench login fails with ‘No appropriate protocol’ error
• 🔒What environment variables does MettleCI require?
• Problems supplying passwords to the MettleCI Command Line
• Nothing happens when I run a Server Job in Unit Testing mode
• Error running ‘mettleci compliance query’ command
• Error “can’t create transaction lock” when installing MettleCI Workbench on Unix
• ✏️The Certificate Issuer for this site is untrusted 🔒
• JWT rejected due to invalid signature
• Command timed out waiting to complete
• What versions of TLS does MettleCI Workbench support?
• Workbench / DataStage TLS not working on Red Hat Enterprise Linux 8 (RHEL-8) or later
• Filename too Long error during Git operations
• MettleCI CLI produces SLF4J errors
• MettleCI CLI throws an ‘UnsupportedClassVersionError’
• Jira issues aren’t showing relevant Git commits made via MettleCI
• Shared Container image previews not available in Atlassian Bitbucket
• Failing to Read Assets from the DataStage Repository
• Unit Test fails due to exceeded memory threshold
• Handling Hanging Deployments
• Updating DataStage Stops the MettleCI Unit Test Harness Working for Parallel Jobs
• Jira admin session timing out when setting up an App Link with Workbench
• Unexpected DataStage error occurred - Unhandled exception Type=Segmentation error
• How does the MettleCI Workbench Service work in Unix?
• Enabling extended logging in Atlassian Bamboo
• Workbench memory errors on AIX
• SSLHandshakeException in Workbench after configuring issue lookup
• Error while CI pipeline is ‘Inspecting DataStage assets for last change’
• The MettleCI Bamboo Plugin Fails When Compiling a Job
• Workbench throws ‘OutOfMemoryError’
• Bamboo ‘Unable to open file’ errors on Windows

Related Topics

• workbench
• installation
• integration
• command-line
• bamboo
• security
• datastage
• jira
• remote_namespace
• windows
• git
• logging
• authentication
• bamboo-remote-agent
• java
• atlassian
• licensing
• aix
• unit-testing
• ci
• continuous-integration
• jenkins
• deployment
• kb-troubleshooting-article
• mettleci
• compile
• compliance
• bamboo-task
• setup
• server-jobs
• bitbucket
• permissions
• qualitystage
• keys
• gitlab
• service
• incremental_command

Table of contents

• A Workbench update doesn't appear to have installed
• The mettleci datastage create-project command fails